Pricing
We publish it, because “contact us for a quote” usually means “the price depends on how much we think you’ll pay”.
0. First conversation
Twenty minutes
On the phone. If there’s something worth seeing, we come to you for an hour or two — also free. Most owners don’t suspect which of their tasks could run on their own; that is why we look first and talk money second.
No presentation, no commitment. If there’s nothing in it for you, we’ll say so on that call.
1. Process review
One week
We look at how you work today and measure what it costs — hours, errors, delays. You get a written analysis, a list of opportunities, a payback figure for each, and a fixed quote.
If automation wouldn’t pay for itself inside 9 months, we tell you so and stop. You pay for the review and walk away with a map of your own process — yours to keep, useful with or without us.
The fee comes off in full if we go ahead together within 60 days.
Why isn’t it free? You’ve probably been offered a “free audit”. A free audit is a sales meeting wearing a different badge: a 45-minute call and a templated document whose job is to sell you a project. Our review is a week spent measuring your actual process — producing numbers that stay yours, and occasionally the conclusion “don’t automate this”. It costs money because it’s worth something even if you never buy another thing from us. The first conversation — step 0 above — stays free.
2. Automation
Two weeks
One process, end to end. The exact figure is in the fixed quote from the review — agreed before we start, not discovered after. Not hourly. Not “roughly”.
Would it pay back for you? Three numbers, thirty seconds — the calculator.
3. Connected process
Several systems joined into one flow: order → payment → warehouse → courier → invoice → customer. Usually a second or third step, once the first has proved itself.
4. Support and monitoring
An automation nobody is watching is a slow-motion accident: it runs until it doesn’t, and nobody notices until the customers start ringing. That’s why monitoring isn’t optional. Some firms hand over the code and wave goodbye. We stay on the phone.
Monitoring
Required for the first 12 months
We keep it running.
- Round-the-clock monitoring on every process
- Alerts on failure — we hear about it before you do
- Incident response
- Small fixes when your courier or platform changes something at their end
Active support
Optional — and what most clients pick
We keep it running — and improve it every month.
- Everything in Monitoring
- Up to 3 hours of changes and new steps a month
- A measured quarterly report — hours and euros
- Priority response
a month
And when it breaks?
It will. The courier will change their system; the platform will push an update. The question isn’t whether — it’s what happens next. That is what the support fee buys:
The alert
Every automation flags a failure the moment it happens, usually before anyone at your end has noticed.
The dry run
Nothing goes live cold: five working days in observe-only mode before an automation takes over.
Plan B
A written procedure for doing the job by hand, without us, if it ever comes to that.
A person on the line
Someone picks up. That’s the support — and why it isn’t optional.
What isn’t included
Hosting, language models, document reading — billed at cost plus 15%. You see the bill. Typically €20–€80 a month.
Who owns what
The logic is yours. We run the machinery and carry the risk. Every process is documented and held in escrow — if we ever part ways, it leaves with you.
The guarantee
From our sixth project of a given type onward: if we don’t save you the hours we promised within 90 days, the build is free.
Measured against your baseline, not against our claims — the numbers come from your process, written down before we touched anything. We can afford that, because we measure first and promise second.
Twenty minutes, no slide deck, no commitment. If there’s no case, we’ll say so.